Your privacy matters

At URBANTTOUCH INTERIORS LLC, we are committed to protecting your privacy. This page explains how we collect, use, and safeguard your information when you visit our website. Please read this policy carefully.

Information we collect

Effective date: March 3, 2025

URBANTOUCH INTERIORS LLC (“Urbantouch Interiors LLC,” “we,” “us,” or “our”) respects your privacy. This policy explains what we collect on our website and how we use it.

  • Details you submit on our Contact Us section: name, email address, phone number, and message.
  • Project details you choose to share (e.g., room type, style preferences, budget, photos).
  • Basic website data (e.g., IP address, pages viewed, cookies) to operate and improve our site and for security.

How we use information

We use the collected information for the following purposes:

  • To respond to your inquiries, schedule consultations, prepare quotes/design proposals, and provide interior design services.
  • To communicate with you about appointments, project updates, deliveries, and support (by phone, email, or text/SMS with consent).
  • To improve our services and website and to maintain security and comply with law.

Text messages (SMS) and phone numbers

If you provide your mobile number and opt in, you agree to receive service-related texts (e.g., consultation confirmations, design updates, delivery/installation timing). Message frequency may vary.

Message and data rates may apply. No purchase necessary to opt in.

You can opt out at any time by replying STOP. For help, reply HELP or contact us.

Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your phone number or your SMS opt-in/consent with any third parties. Opt-in data and consent will not be shared with any third parties.

Sharing information

We do not sell personal information.

We may share information with our staff and trusted service providers who help us operate our website and deliver services (for example, installers or delivery partners), and they must protect your information and use it only for our purposes.

We may share information if required by law or to protect rights and safety.

Special rule for phone numbers and SMS consent: we do not share your mobile phone number or SMS opt-in/consent with third parties.

Data retention and security

We keep information only as long as needed for our services and legal obligations, then delete or de-identify it.

We use reasonable safeguards to protect your information, but no method is 100% secure.

Your choices

Texts: reply STOP to opt out; HELP for assistance.

Email: you can ask us to stop sending non-essential emails.

You may request access to, correction of, or deletion of your information by contacting us.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The effective date shows the latest revision.

Contact us

URBANTOUCH INTERIORS LLC

Address: 106 North Broadway, Irvington, NY 10533

Email: info@urbantouchinteriorsllc.com

Website: https://www.urbantouchinteriorsllc.com